Built by a working independent agency in Naples, FL

Trained virtual staff for independent insurance agencies.

Full-time assistants in the Philippines, trained by agency owners on renewals, certificates, endorsements and service work, so your licensed agents can sell.

What they do

The service work that keeps your agents off the phones.

  • Renewals

    Pulling upcoming renewals, gathering updated information and preparing each account for your agent's review.

  • Certificates & endorsements

    Issuing COIs and processing policy change requests so clients get what they need the same day.

  • Quote prep

    Gathering information and entering it in the rater, ready for a licensed agent to finish.

  • Billing & cancellations

    Tracking pending cancellations, payment issues and billing questions before they become lost policies.

  • Carrier & client follow-up

    Chasing underwriters, outstanding documents and open requests until every item is closed.

  • Lead & X-date follow-up

    Working your lead list and X-dates so prospects reach your producers at the right time.

Compliance

Support staff that work under your licensed agents.

Your assistant handles clerical and administrative work. Anything that requires a license stays with your licensed team.

Your assistant does

  • Data entry
  • Document collection
  • COIs and changes
  • Follow-ups

Your agents keep

  • Coverage advice
  • Presenting quotes
  • Binding coverage
  • Final sign-off

How it works

Three steps to a trained assistant.

  1. Talk to an agency owner

    A 20-minute call about your agency, your systems and the work you want off your team's plate.

  2. Meet your shortlist

    We introduce 2–3 screened finalists. You interview them and choose who joins your agency.

  3. Start working together

    We train, handle payroll, and replace at no cost if it's not a fit.

Why us

We staff agencies the way we staff our own.

We run Local Insurance Finders, an independent P&C agency in Naples. Our own Philippines team services our book every day, so the training your assistant gets comes from real agency work.

  • Dedicated, not shared

    Your assistant works for your agency only. They learn your carriers, your systems and your clients.

  • Client data protected

    NDAs, password managers, and access you control.

Pricing

Simple monthly pricing.

All plans: US Eastern hours, no long-term contract.

Part-time

20 hrs/week

$995/mo

  • One dedicated assistant
  • US Eastern hours
  • No long-term contract
Book a call

Service team

2+ assistants with a team lead

Contact us

  • Two or more dedicated assistants
  • US Eastern hours
  • No long-term contract
Book a call

Agency Navigator bundle

An assistant and the platform they run on.

Get a full-time assistant plus Agency Navigator, the agency management platform built by agents, for agents. Your assistant arrives trained on the platform.

Learn about Agency Navigator (opens in a new tab)

Full-time assistant + Agency Navigator

$1,749/mo

Book a call

FAQ

Common questions.

Are your assistants licensed?

No. They are unlicensed support staff doing clerical and administrative work under your licensed agents.

Will they work my hours?

Yes. Your assistant works US business hours.

What if it isn't a good fit?

We replace your assistant for free.

How do you protect client data?

Every assistant signs an NDA, works through logins you control, and uses a password manager.

Let your producers get back to producing.

Book a call